No matter the size, your ATLAS product ships free.
From bathtubs to vanities, from California to Maine, we deliver. Other furniture companies mark up prices for large, fragile, or high value items. At Atlas, we’ve got the expertise and infrastructure to ship any product for free.
Read about our process below. And, if you need further reassurance your product will arrive on time, we’ve got a whole page devoted to our fast delivery guarantee.
SMALL PACKAGE SHIPMENTS
- Expect small packages between 1 to 10 business days, after the 1 to 3 business days of processing time. For inquiries on expediting your order, please contact Customer Service.
- Orders for large or heavy items ship via a trucking carrier. We offer free shipping on all retail orders. Freight delivery is typically 2 to 7 business days after order processing; please allow extra time for remote locations. The freight carrier or trucking company will contact you to set up an appointment before delivering. Expedited shipping is not available for oversized options.
- Once your product leaves our distribution center, we will send you an e-mail with a link to the freight carrier’s website and the tracking number. Tracking numbers take 1 business day to update.
- Please inspect your package upon delivery. If there is obvious damage, please let the freight carrier know that you would like to refuse the package and note the damages on the delivery receipt. Contact us within 72 hours to report damage, by either phone or e-mail.
- We are able to ship internationally to Canada. Shipping costs will automatically be added to your order when you check out. The customer is responsible for applicable duties and taxes. We can recommend a broker to expedite this process. Please give us a call and we will gladly walk you through the process.
Representatives are available Monday through Friday, 9AM to 5PM Pacific Standard Time. Please reach us by phone at 1(800) 827-5950 or e-mail us at firstname.lastname@example.org
WHY BUY FROM ATLAS?
Simply, we only offer products we would put in our own homes.
Free shipping is complimentary for all products. We deliver to anywhere in the continental United States. Learn more here.
We guarantee you will love your new product. If you are not absolutely satisfied, please reach out to us.